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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Super user friendly

So easy to use plus extra benefits Reviewed on: 18th March 2023

Excellent current account

Really easy to use current account via the app and the cashback and savings options are great too. Reviewed on: 18th March 2023

Fabulous, responsive

Fabulous bank, very responsive when I did need to speak to someone to register for an account Reviewed on: 18th March 2023

Chase 1st for customer focus

1st class bank no issues and quick to raise interest rates. Reviewed on: 18th March 2023

Easy to use. Great app,

I like the options for cashback, savings and the bonus on spending whilst using the debit card Reviewed on: 18th March 2023

Everything made easy

Great customer service rang a couple of days ago on a query and got answered in seconds better than most other banks Reviewed on: 18th March 2023

Fantastic

Easy to use and great benefits. Definitely recommend. Reviewed on: 18th March 2023

The giving bank

This bank offers so much . They have great interest rates on their accounts and it's easy to save plus link it to your current account.ive been very happy with their service. Reviewed on: 18th March 2023

Chase current account is easy

Being an older person who finds online facilities challenging, it was not easy to opt for a Chase current account - but I'm glad I did. It was easy to operate and everything is instant with immediate confirmation. I now use Chase for 95% of all my transactions. Reviewed on: 18th March 2023

Super convenient

Love the convenience of using this account but at home and abroad Reviewed on: 18th March 2023

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