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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Amazing customer service

Chase offers a fast and convenient means for customers to seek assistance, with their staff being both knowledgeable and helpful. I highly recommend their service to everyone. Reviewed on: 18th March 2023

Unbeatable perks and great connectivity

They win with the 1% cash back on spending, roundups make for a lovely rainy day spend and simple and easy to work your way around the app. Reviewed on: 18th March 2023

Brilliant Account

With the combined perks of the current account such as 1% cashback, roundup, interest, it's very difficult to describe this account anything else but brilliant! Reviewed on: 18th March 2023

Great Rates, and easily accessed & operated via Mobile App

Having joined Chase UK a few months ago I've been surprised and really pleased by the ease of access & operation via their Mobile App ... and of course by their grate & competitive Rates Reviewed on: 18th March 2023

AMAZING BANK, AMAZING CUSTOMER SERVICE

I love banking with Chase. Fantastic rewards, easy to use app and customer service that is always available! Reviewed on: 17th March 2023

Tracking your spending and saving at the same time

I love that it is so easy to track on what I’m spending money and the ease with which I can move money between accounts, get notifications of all transactions and earn interest all at the same time. Fantastic customer service too. Reviewed on: 17th March 2023

All round winner

Easy, functional and efficient mobile app alongside market beating or in the least very competitive cashback on everyday spending, saving and banking. Very impressed. Reviewed on: 17th March 2023

Excellent

I was very worried to start with after hearing all these scams but soon found out all is well protected and the bank is great. Reviewed on: 17th March 2023

Rewarded for being able to use the easiest banking app around

I love getting transaction info in real time Reviewed on: 17th March 2023

Current account

This was a great bank to get a current account with. 1% on spending on my current account was a great incentive. Love this bank. Reviewed on: 17th March 2023

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