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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

100% recommend

I joined Chase last year as needed an account I could use world wide due to travelling. The perks and incentives that come with the account are brilliant. I lost my card not long back and called the customer service line and my problem was dealt with immediately, the service is great and their customer service lines are really good Reviewed on: 17th March 2023

Great account & very helpful people

A great account to have with this bank, savings accounts also are at great rates. Customer services are very helpful, better than the high street banks I have experienced in the past Reviewed on: 17th March 2023

cashback on spending, high interest round-up account and access to good interest savings account

Love the 1% cashback on spending - used to collect airmiles on my credit card, but now with chase I do all my spending on it and then save all my cashback towards a future holiday, using the linked 3% easy access savings account. Sweet. You can also round up your spending to the nearest pound and earn a good interest rate on this too. Makes saving and earning interest easy and enjoyable, seeing how even small amounts can mount up over time. I'll be on holiday in no time (and I'll pay for it using my debit card and get more cashback), and it won't have cost me a penny! Reviewed on: 17th March 2023

Rewarding banking

The UK financial services sector has been screaming out for a bank account product like this. Ahead of the competition and in touch with what the public want. Reviewed on: 17th March 2023

User friendly competitive banking

A no hassle sign up. Competitive interest rates with add ons to help savings. What's not to love. Efficient customer care too! Reviewed on: 17th March 2023

All good

Current account was easy to set up and use. Reviewed on: 17th March 2023

East to use. Great rewards

First class account. East to use. Great money back on spending. Already convinced others to change to Chase. Reviewed on: 17th March 2023

Quick easy and notifications

Have found the app and account very easy to use, transferring without delay from savings to current account and being notified within seconds of the transaction Reviewed on: 17th March 2023

Refreshing

It is very rewarding to have a bank that helps you. I feel that the simplicity of the app helps as well. Reviewed on: 17th March 2023

Great Extras

I, like a lot of people signed up for Chase due to the introductory offer, but the 1% cashback has been accompanied by great interest rate increases, that happened sooner than any of my other banks. Reviewed on: 17th March 2023

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