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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Top performer

I have nothing but great things to say about Chase Bank. It really is a front runner compared to the ‘big 5’ high street banks in the uk. Deposits with sensible interest rate savings and amazing and straightforward app for you to actually use and access your money. I have nothing but good things to say. Reviewed on: 18th March 2023

Excellent bank, product and service

I moved to Chase a year ago. I cannot fault their service or the product they provide. This is a top class account and when I've needed to contact customer support, I've been answered quickly and with professionalism and knowledgeable members of the team. Reviewed on: 18th March 2023

Easy banking all in one place

I love banking with Chase - I can see all my money in one place and easily see my interest building up . Customer service was immediately helpful on the odd occasion I sought advice . Reviewed on: 18th March 2023

Amazing Chase

Cannot in any way fault this bank. I'm so totally looked after. It's almost as if it was tailored for me. Superb offers that are outstanding. Reviewed on: 18th March 2023

Best Bank By Far in the UK!

I have been a Halifax Customer for 30 years and I didn’t realise how poor their customer service or rewards were until I went on holiday to the USA. I initially opened my account after browsing the Money Saving Expert website to search for the best bank to use abroad. They recommended Chase and I loved it! The benefits included 1% cashback on all spending which was great when you are a tourist spending lots of money! I was also able to withdraw cash from an ATM with no charge. Bank transfers are efficient and the incentive of a good interest rate in comparison to other UK banks when transferring money from your current account to a savings account is an added bonus. I feel protected as a customer as the card details are not visible on my bank card however if I need to use them they are easily accessible on the app. There’s no need to waste money on high street banking overheads as Chase is proving that online banking is a better business model. Customer service outstanding Happy customers A range of incentives Superhero of banks Easily the best bank in the UK! Reviewed on: 18th March 2023

Great

Great app, great cashback rewards and even interest on a current account! Reviewed on: 18th March 2023

Easy and rewarding banking

Interest paid everytime you spend, great technical support and analysis of spending patterns are all standard features in a Chase current account. Person centred banking - at last. Well done. Reviewed on: 18th March 2023

Easy to transfer, good rates, love the cash back.

The 1% cashback has been great as well as the savings rate in the current account. I like the notifications and the round up features too. Reviewed on: 18th March 2023

The best customer service

So easy to use and very rewarding Reviewed on: 18th March 2023

No Brainer

Love the fact that I get 1% cash back on purchases and the round up feature is great for helping me save. Reviewed on: 18th March 2023

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