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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

So easy to manage my money with this App.

Makes money transfers, payments and keeping track of my finances so easy. Customer support has always been great. Reviewed on: 17th March 2023

Simply easy banking

Not had any issues with Chase, competitive interest rates on the savings accounts and with interest on current accounts plus with rewards and round ups it is simply easy banking. Reviewed on: 17th March 2023

Brilliantly easy

Detailed banking at your fingertips. All the info you could ever need is available to you whenever you need it. 24 hour help from real people. App is so quick and easy to use. Brilliant linked savings accounts. Thank you. Reviewed on: 17th March 2023

Great, easy to use app

Chase is very easy to use so I am now using it more and more each month. I have also got my wife to open an account Reviewed on: 17th March 2023

Easy banking

Easy to set up no hassle banking Reviewed on: 17th March 2023

Fantastically helpful real people

I’ve called Chase A LOT as a new customer withA short memory. Each time the staff have responded happily, positively and with good humour. I also love the online app and savings interest rate. Reviewed on: 17th March 2023

So simple to use

Love the simplicity of this account. Easy to open. Easy to link savings accounts. Easy to transact. Great rates. Really good notifications and communications Easy to use app and interface. Reviewed on: 17th March 2023

Amazing

Would highly recommend easy Simple and who doesn’t love 1% back in their first year Reviewed on: 17th March 2023

100% recommend

I joined Chase last year as needed an account I could use world wide due to travelling. The perks and incentives that come with the account are brilliant. I lost my card not long back and called the customer service line and my problem was dealt with immediately, the service is great and their customer service lines are really good Reviewed on: 17th March 2023

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