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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great, easy to use app

Chase is very easy to use so I am now using it more and more each month. I have also got my wife to open an account Reviewed on: 17th March 2023

Easy banking

Easy to set up no hassle banking Reviewed on: 17th March 2023

Fantastically helpful real people

I’ve called Chase A LOT as a new customer withA short memory. Each time the staff have responded happily, positively and with good humour. I also love the online app and savings interest rate. Reviewed on: 17th March 2023

So simple to use

Love the simplicity of this account. Easy to open. Easy to link savings accounts. Easy to transact. Great rates. Really good notifications and communications Easy to use app and interface. Reviewed on: 17th March 2023

Amazing

Would highly recommend easy Simple and who doesn’t love 1% back in their first year Reviewed on: 17th March 2023

100% recommend

I joined Chase last year as needed an account I could use world wide due to travelling. The perks and incentives that come with the account are brilliant. I lost my card not long back and called the customer service line and my problem was dealt with immediately, the service is great and their customer service lines are really good Reviewed on: 17th March 2023

Great account & very helpful people

A great account to have with this bank, savings accounts also are at great rates. Customer services are very helpful, better than the high street banks I have experienced in the past Reviewed on: 17th March 2023

cashback on spending, high interest round-up account and access to good interest savings account

Love the 1% cashback on spending - used to collect airmiles on my credit card, but now with chase I do all my spending on it and then save all my cashback towards a future holiday, using the linked 3% easy access savings account. Sweet. You can also round up your spending to the nearest pound and earn a good interest rate on this too. Makes saving and earning interest easy and enjoyable, seeing how even small amounts can mount up over time. I'll be on holiday in no time (and I'll pay for it using my debit card and get more cashback), and it won't have cost me a penny! Reviewed on: 17th March 2023

Rewarding banking

The UK financial services sector has been screaming out for a bank account product like this. Ahead of the competition and in touch with what the public want. Reviewed on: 17th March 2023

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