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Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
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Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48951)

Cash back

5
One percent cash back encourages use. I love the debit card and am particularly pleased that no account details are printed on it. Reviewed on: 17th March 2023

Amazing bank

5
Best current account I have ever had. Best bank in UK in my opinion. Only wish they had branches on every high street. Have recommended Chase bank to many family and friends. Extremely satisfied with my current account and easy banking. Reviewed on: 17th March 2023

Outstanding

5
Cannot believe the perks you get with this account. So easy to use on the app and the rewards you get are fab. Reviewed on: 17th March 2023

Best account I that I have used

5
My wife was going abroad and required a card which could be used anywhere. As she is a bit of a technophobe, I downloaded the Chase app and went through the process. On completions, I said I don’t really need this account, once I tried it, I realised how wrong I was. I have closed my Santander account and lodged the funds with chase. I then setup Chase on my wife’s phone, she has had her trip and she also has quit the lame duck bank and is happy using Chase. The day the Bank of England increased interest rate at noon, I recieved an email saying Chase was increasing their rate for savers a few hours later, great stuff. Reviewed on: 17th March 2023

Easy current account

5
I love this current account as it pays 1% cash back on spending. It is quick and easy to move money, and provides lots of info on spending habits. Reviewed on: 17th March 2023

Chase Banking

5
Finally a bank that wants to communicate with their customers. Great app & service without the red tape!! Reviewed on: 17th March 2023

Easy cash back App banking

5
Love the flexibility to set up different accounts as well as earning cash back for each spend. The round-up feature is also a big plus! Reviewed on: 17th March 2023

Very happy using Chase

5
Higher interest rates, simple to use friendly App … perfect! Reviewed on: 17th March 2023

Chase is a great and easy way to bank and save!

5
First time as an online bank customer, I found this very easy to use. As I spend time in Italy, I also love the facility of no transaction fees with cash back on top! Reviewed on: 17th March 2023

Great value and simple to use

5
Great value and simple to use - no fees and the 1% cashback soon mounts up. Website has been available every day - no down time App is quick and easy to use Reviewed on: 17th March 2023

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