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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Very easy to use and has a great app to use.

The card we use is for a current account and get a great 1% cash back with our spending, and we can look up the currency rate we would get when paying bills abroad. Reviewed on: 17th March 2023

Chase Current Account Convert... Hallelujah!

Real Time alerts show all my current account activity, how much and where I spend it. I love this verification. The 1% reward and offers to invest are great incentives. I love the rounding up and was surprised how much I passively saved and then get 5% AER on! I am very poor with technology but I can easily navigate the Chase app so I love it.! Reviewed on: 17th March 2023

Great card!

Extremely easy to use and visually intuitive. Easy to use from the application for the card to the actual app itself. The reward system could be improved with more benefits. Also, the card is aesthetically delightful. I still need to try the customer service but so far looks very good and promising. Looking forward to the introduction of their credit card system like in the USA. Reviewed on: 17th March 2023

1St class

So easy to set up, best bank account I’ve ever had Reviewed on: 17th March 2023

Best bank ever!

Amazing account. All facilities are so easy to use. Great app. Never had any issues! Reviewed on: 17th March 2023

Excellent service

App I'd very user friendly and clear. Prompt messaging and notifications. Reviewed on: 17th March 2023

Voting for chase bank

easily to access , like the reward that i earned everytime im using chase bank Reviewed on: 17th March 2023

Kevan Sutton

Superb banking app...easy to use and navigate round. customer service second to non .Easy and secure to transfer money. Reviewed on: 17th March 2023

Best current account ever

Switching all my banking to chase Reviewed on: 17th March 2023

Amazing Rates and so Easy

Brilliant App, easy to set up and love having different savers for my different goals! Reviewed on: 17th March 2023

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