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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very happy customer

I’ve been with Chase for almost a year and the service and systems are fantastic .l am a very happy customer Reviewed on: 13th February 2026

Very easy to use

Very easy to use like the limit before pin required don't like the £1500 monthly requirement deposit to access the rewards etc, like the round up rewards like the cashback reward Reviewed on: 13th February 2026

Mr jones 1980

Great expectations. Highly recommend bank Reviewed on: 13th February 2026

The best bank I’ve used in the last 40 years

The best bank I’ve used in the last 40 years Reviewed on: 13th February 2026

Downloaded App after opening a savings account which...

Downloaded App after opening a savings account which offered an enhanced rate of interest for first year; process was very smooth with no annoying loops or glitches - nice and straightforward. Reviewed on: 13th February 2026

Great customer service and current accounts

Always respond right on time when I’m in need of assistance, had it for 3 years now, not one issue, love their round up feature as well! And love that I can name my current accounts and easily set up new ones. Reviewed on: 13th February 2026

I like the fact of all transaction showing up immedi...

I like the fact of all transaction showing up immediately Reviewed on: 13th February 2026

Great service and rewards, card doesn’t have any det...

Great service and rewards, card doesn’t have any details so thief’s can’t scam you Reviewed on: 13th February 2026

Excellent service.

Excellent service. Really like the cashback options with the purchase Reviewed on: 13th February 2026

Easy to use and transfer money between accounts.

Easy to use and transfer money between accounts. There are good interest rates and cashback opportunities for essential purchases such as groceries and transport. Reviewed on: 13th February 2026

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