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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very useful when outside UK

I used my debit card almost exclusively when on a recent holiday in Australia, it was accepted everywhere and the exchange rate is better than using any other method, I even earned cashback on transactions! Reviewed on: 17th March 2023

Best ever

I have been using banks since I was 16 , this gives me everything I want . HSBC , Barclays , NatWest you better change your attitude. Love it ❤️ Reviewed on: 17th March 2023

Best account for general use and holidays

With cash back deals and no fees on international transactions, chase was one of my best ideas yet, I highly recommend this account. I’ve never had any issues, my only comment is that I can’t deposit cash onto the card, but this can be fixed by going to your local post office, making this the best all around card and account around! Reviewed on: 17th March 2023

Cash back and use abroad

I have just returned from five week trip around Spain and France and have used my Chase card on many occasions. The exchange rate is very good with no commission and the app allows you to see immediately, what you have been charged, so no need for receipts etc. In addition, you get 1% cash back and some money into top-up. Very impressed with it after using other cards such as JaJa, Revolut, Halifax Clarity etc. Reviewed on: 17th March 2023

Easy to use

Chase are easy to use and have good features in their products Reviewed on: 17th March 2023

Satisfying online experience

Efficient and informative online system and good customer service and support Reviewed on: 17th March 2023

Smart, simple & beneficial

Great bank with 0% on non Sterling transactions, Cashback rewards and great interest rates for savings Reviewed on: 17th March 2023

Amazing

Love this account.. savings rate os excellent as well as the round ups. Had to call customer services once and the service was brilliant. Highly recommended Reviewed on: 17th March 2023

Excellent all round service.

Does exactly as advertised and more. Grest customer interaction. Reviewed on: 17th March 2023

Good app and great when you first get an account

When you first yet an account they usually offer some benefit, like 1% cashback for a year, but after that it's not anything special. The round up feature with high interest is nice though Reviewed on: 17th March 2023

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