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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Cash back and use abroad

I have just returned from five week trip around Spain and France and have used my Chase card on many occasions. The exchange rate is very good with no commission and the app allows you to see immediately, what you have been charged, so no need for receipts etc. In addition, you get 1% cash back and some money into top-up. Very impressed with it after using other cards such as JaJa, Revolut, Halifax Clarity etc. Reviewed on: 17th March 2023

Easy to use

Chase are easy to use and have good features in their products Reviewed on: 17th March 2023

Satisfying online experience

Efficient and informative online system and good customer service and support Reviewed on: 17th March 2023

Smart, simple & beneficial

Great bank with 0% on non Sterling transactions, Cashback rewards and great interest rates for savings Reviewed on: 17th March 2023

Amazing

Love this account.. savings rate os excellent as well as the round ups. Had to call customer services once and the service was brilliant. Highly recommended Reviewed on: 17th March 2023

Excellent all round service.

Does exactly as advertised and more. Grest customer interaction. Reviewed on: 17th March 2023

Good app and great when you first get an account

When you first yet an account they usually offer some benefit, like 1% cashback for a year, but after that it's not anything special. The round up feature with high interest is nice though Reviewed on: 17th March 2023

Banking made easy

Great current account with linked savings account offering the best instant access interest. Never any issues logging on via App unlike my other current account which is down more than up! Reviewed on: 17th March 2023

Excellent

This is an excellent bank . Fast kyc and excellent saving options Reviewed on: 17th March 2023

easy to use

I have multiple bank accounts with different companies and chase is by far the best banking experience that I've had, the app is so easy to use that I've recommended it to my parents who find it easy to use. I have also had to contact there customer service a few times and they pick up quickly and are really helpful. Reviewed on: 17th March 2023

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