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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Excellent customer service, Great fraud prevention a...

Excellent customer service, Great fraud prevention and very easy app to use Reviewed on: 13th February 2026

Ever since opening my account I have had excellent c...

Ever since opening my account I have had excellent customer service Reviewed on: 13th February 2026

Chase reduce benefits to customers

They changed the cash back on purchases last year to reduce how much they gave back... disgraceful Reviewed on: 13th February 2026

Chase is a great bank - the interface is really easy...

Chase is a great bank - the interface is really easy to work and I love the app, I think it’s really easy to use as well as access to customer service. I have a few bank accounts and chase is my favourite Reviewed on: 13th February 2026

Chase is my main bank account for a year plus...

Chase has been my main bank account for a good year + now. They offer all i need including an easy to use app. Highly recommended. Reviewed on: 13th February 2026

Excellent service and bank account

I find chase bank accounts to be easy to navigate, with a choice to open up sub accounts to help budget. Customer service is responsive, helpful and reliable. Reviewed on: 13th February 2026

Excellent customer service when needed.

Excellent customer service when needed. Easy to use app. Reviewed on: 13th February 2026

Great service and products.

Great service and products. Excellent savings account. Reviewed on: 13th February 2026

Excellent bank ease to deal with

Excellent bank ease to deal with Reviewed on: 13th February 2026

Quick responses on the app when I’ve had queries!

Quick responses on the app when I’ve had queries! Easy to use. Reviewed on: 13th February 2026

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