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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Chase- The Best Bank!

Excellent package. Easy to use on-line app and fault less customer srrvice Reviewed on: 13th February 2026

I love chase have few accounts with them quick and e...

I love chase have few accounts with them quick and easy to use Reviewed on: 13th February 2026

Best bank I ever been with easy communication do eve...

Best bank I ever been with easy communication do everything a bank should do Reviewed on: 13th February 2026

Amazing Service

Always very helpful with any questions and queries, excellent customer service Reviewed on: 13th February 2026

Great saving rates and easy app to use

Great saving rates and easy app to use Reviewed on: 13th February 2026

Excellent Chase Bank

A very well designed Banking service with a user focused Banking APP that allows quick and easy banking Reviewed on: 13th February 2026

... best current I have had in over 60 years!!

Interest on everyday spending rare for many current account banks. So easy to switch between save and spend accounts both earning interest. Response to Customer Service query phone calls is excellent. Response is available any time of day or night. A rarity for current accounts,. Reviewed on: 13th February 2026

Good all round experience .

Good all round experience . App very easy to use. Reviewed on: 13th February 2026

Chase is just no fuss

Chase just works and when you need help, the customer support is very focussed in solving your issue. Customer support is very good. Reviewed on: 13th February 2026

Chase makes online banking so easy.

Chase makes online banking so easy. I have enjoyed banking with them. Reviewed on: 13th February 2026

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