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Chase Bank: Current Account reviews

4.95
Based on 42,665 reviews, last reviewed 1st Mar 2025
20783% increase in 5 star reviews
in the past 90 days
2000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Easy to use account with very good app and notificat... Easy to use account with very good app and notifications. Reviewed on: 1st March 2025
Ian C's avatar
Ian C

Latest lowest rating:

1

Terrible client support Terrible. Their client support is appalling. Terrible AI chatbot, lack of staff, Kafkaesque fraud control mechanism. Reviewed on: 1st March 2025
Edgar M's avatar
Edgar M

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (42665)

Great service

4
It's easy and quick to open an account. Great offering - cashback and interest on rounding up transactions. Although it's a digital bank it is usually very responsive and helpful in resolving queries. Reviewed on: 16th March 2023

Great focus on customer experience

5
Just love using Chase current account as my everyday account. The app works very well with lots of useful and easy to use features to review your spending, you get a ping notification on every transaction almost instantly, the chat feature puts you in contact with a helpful person very quickly if you need it and you get 1% back on your spending. I have other accounts and none of them even approach having this range of useful benefits. Reviewed on: 16th March 2023

Easy banking

5
Easy to use app, great functionality. Good range of baking services Reviewed on: 16th March 2023

Great account

5
Great account with lots of nice features and amazing rates Reviewed on: 16th March 2023

Other banks dont touch them.

5
Best bank we have dealt with. Look fwd’ to more offerings from Chase. Reviewed on: 16th March 2023

Never a problem

5
Simple straight forward products plus the bonus 1% on debit card purchases Reviewed on: 16th March 2023

Great online bank

5
Good UI and UX on the app. Also, customer service experience has been amazing. Reviewed on: 16th March 2023

The Most Rewarding Current Account

5
Having 1% cashback on everyday spending has been a huge bonus. Coupled with the 5% interest paid on round-ups and how slick the app is, this is unbeatable in the current market. Reviewed on: 16th March 2023

Fantastic

5
Great account, good reviews and fantastic customer service Reviewed on: 16th March 2023

Highly Recomended

5
Simply brilliant, no problems in the first year of being with chase, excellent app, simple to use,as it should be Reviewed on: 16th March 2023

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