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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

Telephone Customer Service prompt answer, very frien...

Telephone Customer Service prompt answer, very friendly and helpful. Reviewed on: 13th February 2026

Efficiency with Benefits!

The benefits such as money back on purchases, round-up and no charge for using the debit card abroad are a real bonus. Haven’t needed to contact customer support often, but have always been quick to reply and deal with the query. Reviewed on: 13th February 2026

Chase the bank to have

Chase are the bank that makes everything easy, navigate through account simply and easy to find what you’re looking for. Rewards are fantastic just by spending on the debit card, payments easy to action, navigate to direct debits easy and nothing is complicated with Chase or account management. Reviewed on: 13th February 2026

Great care shown when dealing with potential fraud.

Great care shown when dealing with potential fraud. Easy to get hold of Reviewed on: 13th February 2026

Excellent banking experience

Initially I opened my account to use it when I went abroad.. however I’ve been using Chase more as they offer great instant customer service responses. The payments and transaction always show in real time & I also got a credit card accepted instantly. It would be useful if they could offer an overdraft. That would make me want to switch from rbs. Reviewed on: 13th February 2026

my current account is easy to use on the phone...

my current account is easy to use on the phone app Reviewed on: 13th February 2026

Excellent Service.

Excellent Service. No issues and always get a quick response Reviewed on: 13th February 2026

FLAWLESS

So easy to open the account and the entire experience is just flawless Reviewed on: 13th February 2026

Chase simply the best

Superb products.Easy to use app offering clear and concise advice and options.Cash back, round up and savings all availableHighly recommend Reviewed on: 13th February 2026

Chase banking is so user friendly,

Chase banking is so user friendly, easy to do everything on the app, best current account I have ever had and so easy to link to your savings account Reviewed on: 13th February 2026

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