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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Good all round experience .

Good all round experience . App very easy to use. Reviewed on: 13th February 2026

Chase is just no fuss

Chase just works and when you need help, the customer support is very focussed in solving your issue. Customer support is very good. Reviewed on: 13th February 2026

Chase makes online banking so easy.

Chase makes online banking so easy. I have enjoyed banking with them. Reviewed on: 13th February 2026

Customer Service brilliant.

At any time I have contacted Customer Service I have been pleasantly surprised at the level of care and empathy from them. I was unsure at first about an only online account but it is the best think ever. Reviewed on: 13th February 2026

Been with chase for a few years and I left other ban...

Been with chase for a few years and I left other banks for them they’re services are by far the best! Reviewed on: 13th February 2026

Good customer service and well designed app.

Good customer service and well designed app. Reviewed on: 13th February 2026

Excellent online bank for daily life.

Excellent bank for daily needs and when travelling. Easy to use, plain and simple. I have only had to call once about an issue. Customer service was excellent. I like the system alerting me when money has arrived. Reviewed on: 13th February 2026

Really easy to open the account.

Really easy to open the account. I like the savings accounts and the interest rate is solid. I like cashback on my groceries & petrol. And I signed up for the round up savings which has an impressive interest rate & a novel way to save. Reviewed on: 13th February 2026

Absolutely amazing with no issues so far

Absolutely amazing with no issues so far Reviewed on: 13th February 2026

Cashback great

The cashback i got for the first year of my account on every day spending was great. Reviewed on: 13th February 2026

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