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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Love chase as i go abroad a lot good exchange rates...

Love chase as i go abroad a lot good exchange rates and rewards excellent Reviewed on: 13th February 2026

Very easy to use.

Very easy to use. Great options for saving. Very good customer service. Use it all the time for almost every single day. Reviewed on: 13th February 2026

I like the App

I like the App which is straight forward and easy to use. I’m disappointed that they have lowered their rates and cash back. Reviewed on: 13th February 2026

Excellence in service.

Excellence in service. Nice to get calls answered quickly (without waiting or left in a queue) speak to a real person, who take trouble to listen to your problem concern and addresses any issue there and then. Reviewed on: 13th February 2026

Super app and all transfers are instant.

Super app and all transfers are instant. Loving the round up option with increased interest rates. Great service Reviewed on: 13th February 2026

Love the app love the earnings

So easy to log in on the app. Great interest rates, easy to.navigate around the app Reviewed on: 13th February 2026

Very easy to use app, Great foreign currency rates.

Very easy to use app, Great foreign currency rates. Just a pleasure to us Reviewed on: 13th February 2026

Very modern bank, with an APP that works with ease.

Very modern bank, with an APP that works with ease. Customer service centre is always polite if I have a query Reviewed on: 13th February 2026

Chase bank customer

Since becoming a Chase customer I have benefitted from cash back every month, it has been my pleasure to recommend friends and family members to Chase Reviewed on: 13th February 2026

Chase 5stars

Very fast customer service and always go the extra mile to answer queries Reviewed on: 13th February 2026

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