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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

It’s the easiest account I’ve had.

It’s the easiest account I’ve had. Online is fab. Round up and rewards is really good as is using my card abroad. Reviewed on: 13th February 2026

Love this bank

Love this bank , Easy to navigate, and excellent customer service, can’t fault this bank Reviewed on: 13th February 2026

Chase Bank App.

I find the chase bank app really easy to use, no hassle at all. I also like the fact that if you did have a query or problem you can speak direct to a real person. I did have an issue with a refund recently, reported it to Chase and that was it, it was all sorted for me, refund was claimed back for me. Really impressed, can't fault this bank at all. Reviewed on: 13th February 2026

Great bank!

Great app! Brilliant for saving and everyday banking. Reviewed on: 13th February 2026

Great customer service.

Great customer service. Good rates and cashback and so simple to use. Reviewed on: 13th February 2026

Chase's current account is great with their cashback...

Chase's current account is great with their cashback feature and convenient app interface. Easy to use and good customer service. Reviewed on: 13th February 2026

Easy to use account with Chase

Easy to use account, so glad I change to Chase. Best account I have ever had, have referred many friends & family.Just love Chase Reviewed on: 13th February 2026

Always very helpful and informative

Always very helpful and informative Reviewed on: 13th February 2026

Straight forward app and reasonable interest rate on...

Straight forward app and reasonable interest rate on savings account Reviewed on: 13th February 2026

Love the fact that you get texts when deposits hit m...

Love the fact that you get texts when deposits hit my account Reviewed on: 13th February 2026

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