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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Love banking with chase they offer cash back and gre...

Love banking with chase they offer cash back and great interest, I have definitely benefitted from using the chase account. Reviewed on: 13th February 2026

I had an issue with a payment taken incorrectly.

I had an issue with a payment taken incorrectly. I contacted customer support on line. With their help the issue was resolved and money refunded with in 24 hours excellent service Reviewed on: 13th February 2026

Easy efficient banking.

Easy efficient banking. Transfers are not complicated, moving money between accounts and good exchange on foreign currency Reviewed on: 13th February 2026

Really easy to use the App.

Really easy to use the App. Love the cashback option Reviewed on: 13th February 2026

Excellent

My experience in about 5years with change has been nothing short of excellent. Reviewed on: 13th February 2026

Just seem very easy to set up very handy to use the...

Just seem very easy to set up very handy to use the debit card at home and abroad Reviewed on: 13th February 2026

1% cashback offer.

1% cashback offer. - Easy to use app with great features that anyone can easily use, great customer service via phone line or in app messaging. Money is protected and also links well with other savings accounts. Reviewed on: 13th February 2026

Chase is a reliable bank for daily use.

Chase u\is a reliable bank for daily use. We can get some cashback for spending too. Reviewed on: 13th February 2026

Can speak to someone human not a bot and it’s free t...

Can speak to someone human not a bot and it’s free to spend abroad and you earn 1% on some purchases Reviewed on: 13th February 2026

Excellent service.

Excellent service. Always someone to talk to. Reviewed on: 13th February 2026

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