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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48950)

You wony be disappointed

5
Had very little knowledge of this bank until I opened an account but since then I have been really really impressed with all aspects especially the ability to ha e different accounts which I use for savings. Reviewed on: 13th February 2026

Excellent service, good competing rates.

5
Great service moved around 5 years ago and it was the best decision I’ve made. The customer service is excellent, they respond very quickly to any issues and can’t do enough to help. They offer good competitive rates as well and I honestly couldn’t recommend them enough. App is also very easy to use. Reviewed on: 13th February 2026

Opened account to use while travelling international...

5
Opened account to use while travelling internationally and never had any problems when paying for items or services. Would highly recommend. Reviewed on: 13th February 2026

Always get first class service from Chase Bank

5
Always get first class service from Chase Bank Reviewed on: 13th February 2026

Fantastic customer service who actually listen and u...

5
Fantastic customer service who actually listen and understand your needs. Extremely helpful and pleasant and easy to speak too which is somewhat impossible these days. Great job Chase Reviewed on: 13th February 2026

Great bank

5
Great bank, good communication and information easy to find. Would recommend this bank account. Reviewed on: 13th February 2026

The Switch I needed

5
I’ve switched my bank over to Chase when I separated from my husband. I found the saving spaces invaluable when I needed to budget and plan as a single mother and single income household. I have needed support with setting up the account and the spaces and I found their in app chat support really helpful and easy to use. Reviewed on: 13th February 2026

Easy online banking services secure debt card

5
Easy online banking services secure debt card Reviewed on: 13th February 2026

The account is easy to access using the App.

5
The account is easy to access using the App. I can have different accounts for different expenditures allowing me to better budget my money. When I called Customer service they answered straightaway and greeted me by name. Feels like a personal service. Reviewed on: 13th February 2026

It all works very nicely

5
It all works nicely on the very rare occasions when I have had to call they have been very helpful and efficient Reviewed on: 13th February 2026

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