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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Watch out when upgrading phone

Got a new Samsung A13 phone, arm v8 64 bit processor much faster and better spec than previous phone, but app is not compatible, leaving the account orphaned and unusable. Reviewed on: 16th March 2023

A bank for a new age

Chase gives me everything I need from a bank account. Functionally sound with a fantastic app that gives me both high level and in depth analysis. Take note banking world, this is what you should be doing. A benchmark for banks looking for customers who are on the go and have no need or desire to ‘pop into the local branch’. Reviewed on: 16th March 2023

Great bank

Great bank, cash back on all purchases is amazing! Having separate pots helps budget. Reviewed on: 16th March 2023

Fantastic Banking

I love that Chase offer the 1% cashback on purchases and that I can use the card abroad. The app is easy to navigate too which makes online banking easy. Never had any issues. I have already recommended to friends and family and I received the recommendation reward for doing so when I first set the account up. I’ve continued to recommend Chase ever since. Reviewed on: 16th March 2023

Fantastic cashback

1% cashback on all purchases for a whole 12 months, fantastic. Reviewed on: 16th March 2023

So easy to understand

Great interest rates and easy to use app. Reviewed on: 16th March 2023

Superb, well organised service.

Transactions executed, quickly and efficiently online. Reviewed on: 16th March 2023

Easy peasy

So simple to use the chase Mobile app. Reviewed on: 16th March 2023

Faultless service and benefits

The account was so easy to open. The app is straightforward to use and bank/card details are easy to access. The benefits of the account were above anything offered anywhere else too! I love it Reviewed on: 16th March 2023

They give a first rate service & are easy to get in touch with.

We have been using them for almost a year now & are very happy to continue with them & of course we will continue to recommend them highly. Reviewed on: 16th March 2023

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