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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48888 reviews)

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4.94

Based on 48,888 reviews, last reviewed 7th Mar 2026

443700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always very helpful. Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48888)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Easy to use website, very pleased with overall service.

Easy to use website, very pleased with overall service. Good interest rate on savings and cashback is always welcome Reviewed on: 16th February 2026

Very good service and easy to use

Very good service and easy to use Reviewed on: 16th February 2026

Chase has rapidly established itself as one of the U...

Chase has rapidly established itself as one of the UK’s most customer‑centric digital banks, pairing fee‑free everyday banking with genuinely useful features like round‑ups, high‑interest savings, and seamless app design. Its consistency in delivering value, transparency, and intuitive user experience makes it a standout contender across every category Chase has been shortlisted for. J.P. Morgan Personal Investing, meanwhile, brings world‑class investment expertise to the UK retail market in a way that feels accessible rather than intimidating. Its low‑cost, high‑quality investment products, clear guidance, and strong long‑term performance ethos give customers confidence that they’re building their financial future with a trusted global leader. The platform’s blend of simplicity, education, and institutional‑grade insight makes it a natural fit for recognition. Together, they represent the best of modern finance: customer‑first design, transparent pricing, and the strength of a global financial powerhouse translated into everyday value for UK consumers. Reviewed on: 16th February 2026

Excellent banking App, great interest rates make lif...

Excellent banking App, great interest rates make life easier to manage Reviewed on: 16th February 2026

Great banking app and support.

Great banking app and support. App works like it shoud and very easy to use. Support is fast and to point. Rewards are great for free account. Reviewed on: 16th February 2026

It’s always been helpful when I have a problem and i...

It’s always been helpful when I have a problem and it helps me to keep my head up Reviewed on: 16th February 2026

Difficult to understand the customers person who I s...

Difficult to understand the customers person who I spoke to and also wants happy with the money coming out from a different account I set up. Reviewed on: 16th February 2026

It’s just the best account

It’s just the best account, app is really user friendly Reviewed on: 16th February 2026

Good rates and great customer service

Good rates and great customer service Reviewed on: 16th February 2026

Good experience

Good experience, Better before when they used to give a better savings rate plus better before when cashback on everyday spending was allowed for more products and services Reviewed on: 16th February 2026

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