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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

;Excellent Online Bank.

Very easy to use online banking app. Good cash back on spending from my account. Competitive interest on savings account . Any issues with my account resolved quickly & efficiently by pleasant & professional staff. Very happy with Chase Bank. Reviewed on: 16th February 2026

Easy rewards for online banking.

Good cash back options and although the deal isn’t as good as it was it’s still worth having, plus I like the product. Reviewed on: 16th February 2026

Great app and very user friendly.

Great app and very user friendly. Nice to see funds and easy to move stuff around. Reviewed on: 16th February 2026

The most easy to use banking app.

The most easy to use banking app. I know within seconds about transactions on my account. Simple safe , reassuring, exactly how I need my banking to be. Reviewed on: 16th February 2026

Good service.

Good service. When I have experienced any issues, I have been able to chat through the apps to someone. Reviewed on: 16th February 2026

Never had any issues to date.

Never had any issues to date. Happy with the service all in all Reviewed on: 16th February 2026

Great and easy to use.

Great and easy to use. Great for putting away with the roundabout Reviewed on: 16th February 2026

Easy and straight forward

Easy to use and good round up and reward options Reviewed on: 16th February 2026

Great customer services .

Great customer services and fraud department. Reviewed on: 16th February 2026

The Chase App is the best!

The Chase App is the best, it really is, and the customer service is always fantastic. Reviewed on: 16th February 2026

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