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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Great app, nice benefits

I’ve been using Chase as my main current account and it’s been solid. The 1% cashback on groceries and fuel is nice. The app is really easy to use. Clean layout, fast to load, easy to track spending, and simple to move money between accounts. It feels straightforward and well-designed. Reviewed on: 13th February 2026

Easy to use and speedy transactions

I’ve been using Chase for a few years. It’s extremely easy to use and very quick! I like being able to easily move money internally and when transferring externally it is so quick for the money to arrive Reviewed on: 13th February 2026

Simply the best bank I’ve ever had

I have been a customer for a few years and I love the way I can mange money between my spending saving and investing all in one app recommended by a friend and have passed on the good news to many others Reviewed on: 13th February 2026

So far, so excellent

My transactions have been entirely through the app. I find it logical simple to use and very effective. I particularly like the facility which allows me to see, and amend if necessary, payments which I have set up in the future. I also find the range of options in relation to selectively disabling functions of the card particularly useful. The range of different "freeze" options is excellent. I also find the rounding up and rewards very good. I have only one gripe and that relates to being able to only have the app on one device at a time. Reviewed on: 13th February 2026

The Chase Bank current account is easy to use

The Chase Bank current account is easy to use either with a physical card or using Google Pay. the rewards and round-up features add value. Reviewed on: 13th February 2026

Very good app gives interest on shopping and savings

Very good app gives interest on shopping and savings Reviewed on: 13th February 2026

Easy to navigate their app and easy to monitor your...

Easy to navigate their app and easy to monitor your spending on the app Reviewed on: 13th February 2026

Simple, Smart, and Stress-Free Banking

I’ve been using a current account with Chase Bank and my experience has been excellent from start to finish. The account setup process was straightforward and quick, and the mobile app is one of the best I’ve used — intuitive, fast, and easy to navigate. Day-to-day banking is seamless. Payments go through instantly, managing direct debits is simple, and I can clearly track my spending with real-time notifications. The app’s budgeting and transaction categorisation features make it easy to stay on top of my finances. Customer service has also been responsive and helpful whenever I’ve had questions. I appreciate how transparent and straightforward everything is, with no unnecessary complications. That said, one feature that could make the account even better would be the option to create multiple spending “pots” or sub-accounts within the current account. Being able to separate money for bills, savings goals, or everyday spending would add an extra layer of budgeting flexibility and financial planning convenience. Overall, Chase offers a modern, reliable, and user-friendly banking experience. I’d confidently recommend their current account to anyone looking for simple, efficient everyday banking. Reviewed on: 13th February 2026

Highly recommend Chase.

Excellent bank can use abroad excellent conversion rates accepted everywhere. Card feels secure with no details on it. Great savings rate and perks. Reviewed on: 13th February 2026

Smooth app with easy to use transactions and good cu...

Smooth app with easy to use transactions and good customer service Reviewed on: 13th February 2026

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