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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Easy to Use

The App is easy to use, account details clearly laid out, easy to operate paying bills transfering money Reviewed on: 13th February 2026

Excellent

I am not very technical so the ease at which I have been able to get to grips with the digital service has been fantastic. I like the services provided in terms of round up and cash back. Reviewed on: 13th February 2026

EFFICIENT, EASY ACESS, RELIABLE AND GOOD VALUE

Excellent value for money matched by secure account access via an easy to use app. Reviewed on: 13th February 2026

Customer Service

Excellent customer service.as nothing is too much bother. Great speaking with an advisor . Reviewed on: 13th February 2026

Excellent online service provider

Excellent online service provider Reviewed on: 13th February 2026

Great service and performance in advising me

Great service and performance in advising me Reviewed on: 13th February 2026

easy to use

Just been so easy to use etc customer for the last 3 years Reviewed on: 13th February 2026

The best of the best

They are so friendly and welcoming so helpful you can’t ask for anything more from your bank end of backwards for yo Reviewed on: 13th February 2026

Love the Chase app.

Love the Chase app. So easy to use. Especially the different savings pot. Also the bank card is easy to use abroad with no fees. Reviewed on: 13th February 2026

Very efficient app enables me to manage my current...

Very efficient app enables me to manage my current account quickly and effectively. I like the 1% cashback and round-up. Also the linked saver account is convenient, though the interest rate isn’t great. Reviewed on: 13th February 2026

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