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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

All very efficient and easily accessed

Have used it now for some months and found it easily understood. Reviewed on: 16th March 2023

Easy Efficient Fair & Great Customer Service!

The app is so easy to use, provides all the functionality you need without over complicating things. Transaction speed is immediate, provides plenty of security whilst keeping things simple. Highly recommended to many friends who have all opened accounts! Reviewed on: 16th March 2023

practical

good account as it offers a bonus and it’s easy to switch accounts and move money from and to saving account Reviewed on: 16th March 2023

Not like normal banking

I have found the whole process from opening an account to management using the app really simple and user focused Reviewed on: 16th March 2023

Never had any issue with my account

Recently join chase. I found the app easy to use Reviewed on: 16th March 2023

The App

Not being confident (62 years old ) using apps this was superb experience love it fantastic bank !! Reviewed on: 16th March 2023

First class banking experience

Easy to set up, easy to use, transparent, funds move swiftly to other accounts when paying out. Easy transfers to Savings account with competitive interest rate. Reviewed on: 16th March 2023

Amazing service

Had to call customer service and they dealt with my problem professionally and quay and called when they said they would Best cut service I have rec from a company in years Reviewed on: 16th March 2023

Banking made easy!

I love how easy the Chase banking app is. I can easily see my current account and savings account at a glance. I also love the round up feature… it soon mounts up and will pay 5% interest once the first year is up. The interest on the savings is a decent amount too. It’s a win win all round! Reviewed on: 16th March 2023

A great debit card

So different to other Bank debit cards. I was in Barbados and was notified in Bajan dollars what I had spent then converted in Sterling in my account. NO CHARGES. Well done Chase. Reviewed on: 16th March 2023

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