Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 44,270 reviews, last reviewed 7th Sep 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing App, streets ahead of other banks! Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh Reviewed on: 7th September 2025
Jacqueline Murray's avatar
Jacqueline Murray

Latest lowest rating:

2

get you with eye catching interest rates and cashbac... get you with eye catching interest rates and cashback and then slowly take everything away. Reviewed on: 30th August 2025
Peter West's avatar
Peter West

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (44270)

I LOVE Chase

5
I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Giant JPM behind a Neo bank

5
Using traditional banks is always a bad user experience. They are very old fashion and it takes a long time to have something new. In the other hand, Neo banks are great in terms of customer experience, but I wouldn’t trust all my savings to them, Chase is a combination of both - great mobile app and I feel safe with my money. Reviewed on: 16th March 2023

Chase are a great new bank with good rewards and a nice approaxh

4
I got chase when they came out and their rewards and referral program were unbeatable, support is good, functionality as a bank leaves a bit to be desired for traditional banking reliability such as applying for mortgages, open banking API’s for money managers and other financial aid and services, but support has been helpful but when it goes wrong you are limited to how you interact with them as it’s a app based bank if it goes wrong which it has for me support haven’t been able to solve it for whatever reason which is very concerning. App is nicely designed could have more functionality and the card is on point. Reviewed on: 16th March 2023

A bank for the people!

5
The cash bank on personal spend is an amazing incentive. The savings rate is good and the overall function of the app is very easy to use, quick and has never let me down. Reviewed on: 16th March 2023

Try it

5
Chase is a great bank with supportive and excellent customer service. The 1% cash back just made it even better and the saving account is just beyond expected. You don’t even need to make it your main if you’re not sure whether you want to commit, I use Lloyds along with chase. Reviewed on: 16th March 2023

Good

5
Good rewards and new exciting offers Reviewed on: 16th March 2023

Excellent bank

5
Since joining chase I’ve had nothing but an excellent experience,savings rates and incentives great too Reviewed on: 16th March 2023

Amazing banking

5
Absolutely brilliant, super friendly customer service and very easy to get started , brilliant banking Reviewed on: 16th March 2023

Current account

5
Very useful digital bank account, many necessary controls in the app. Good features, I am happy with everything Chase provide. Reviewed on: 16th March 2023

Great app and service

5
The app works great, has a very good UI and offers nice overview of the different spend categories Reviewed on: 16th March 2023

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

    View all products