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Chase Bank: Current account reviews

4.94
Based on 44,270 reviews, last reviewed 7th Sep 2025
98% decrease in 5 star reviews
in the past 90 days
91% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Amazing App, streets ahead of other banks! Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh Reviewed on: 7th September 2025
Jacqueline Murray's avatar
Jacqueline Murray

Latest lowest rating:

2

get you with eye catching interest rates and cashbac... get you with eye catching interest rates and cashback and then slowly take everything away. Reviewed on: 30th August 2025
Peter West's avatar
Peter West

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44270)

Mixed feelings!

4
Whilst I have found the Chase debit card brilliant to use abroad, good rates, easily accepted, easy to top up - I do not find it very easy to look at what I have spent, either on the app or on downloaded statements. The top up amounts muddy the screens and are not always next to the item they relate to? Reviewed on: 9th March 2023

Rewarding current account

5
Simple to use and very rewarding account Reviewed on: 9th March 2023

Everyday banking made simple!

5
Everyday banking made simple. Easy to open an account with just a few clicks. Much easier than trying to open accounts with some of the bigger banks. Reviewed on: 9th March 2023

Cashback heaven

5
I pay into my Chase Bank account according to my projected spends and use my Chase debit card when shopping, thereby earning 1% cashback for the first twelve months. What's not to like? Reviewed on: 9th March 2023

Great Cashback & Easy to Use

5
I've used Chase Bank for a while now. The 1% Cashback has been really good which accumulates over the few months I was using it. The round up feature is also good where I overall get 5% interest rate from it. Reviewed on: 9th March 2023

Great bank

5
Great bank, love the 1% cashback on all items Reviewed on: 9th March 2023

Great new way of Banking

5
I was sceptical when downloading the app as to how this bank would work. However, its easy to use. you get interest paid on any savings account. I've got a debit card which gives great rates abroad and 1% cashback on all spending. What more could I ask for? Reviewed on: 9th March 2023

1% cashback on all spending!

5
No other bank offers cashback on all spending! The app is easy to use, it’s easy to contact customer services and the interest rate is well above a average even on a current account Reviewed on: 9th March 2023

Great bank -for once matches up to the adverts

5
Opened a current and savings account. It is managed online. What can I say. Easy to use , transparent and very customer focussed. The rates are good and the lack of charges abroad is fantastic. The 1% cash back on purchases is a real bonus . I opened a Nutmeg account of the back of Chase ( they are linked) so one app does both. Brilliant well done Chase , finally a company who actually values its customers, they even are easy to contact AND-they actually reply to you with coherent sentances Reviewed on: 9th March 2023

User friendly

4
Very easy day to day banking using well designed app. Competitive interest rates and incentives add to the experience. Reviewed on: 9th March 2023

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