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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Does what it says on the tin!

Very happy at how easy it was to open an account and a savings account too. App is user friendly. Reviewed on: 16th March 2023

Best ever

I had a problem money taken out of my account Very helpful I got it sorted Reviewed on: 16th March 2023

Highly satisfied

I opened my Chase online account last year with a little trepidation.On reflection I needn’t have had any concerns.This account is very simple to operate,offers a competitive savings rate & can be used fee free abroad.I have extolled it’s virtues to friends & family.Top marks to Chase! Reviewed on: 16th March 2023

Fantastic Experience

From initial enquiry about Chase, to final setup and activation, it was a total breeze, support team were fantastic and answered quickly and not even a "Bot" in site. The user experience of the application is fantastic, so easy to use, I am so happy with Chase that I am now about to move my savings to them. Reviewed on: 16th March 2023

First class service & experience

First class service & experience Established Uk banks need to take note!! Reviewed on: 16th March 2023

Absolutely spot on.

Easy to set up, easy to use, great rewards Reviewed on: 16th March 2023

Chase Banking

One of the best experience banking. Easy to know when money is in and out of your account plus that 1% cash back is amazing Reviewed on: 16th March 2023

So straightforward and gives me everything I need from a bank in an intuitive app experience. Love it.

It was so efficient to sign up to, I can see everything in a very clear app and instructions. It provides what I need and is so easy to operate. Reviewed on: 16th March 2023

Awesome bank,Mobile App makes it even better.

Love this bank.From cash back,great saving rates to a fantastic App. Awesome Reviewed on: 16th March 2023

Really good product

Had a few personal issues over the last few months and chase customer service was excellent Reviewed on: 16th March 2023

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