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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase bank has got the best ever friendly and secure...

Chase bank has got the best ever friendly and secure app you can ask for. Reviewed on: 13th February 2026

Efficient App

Efficient App and easy to use. great rates Reviewed on: 13th February 2026

Perfect bank

I’ve banked with Chase for a long time. Their app is great and the account suits my needs. Their customer support team are always there if you need anything and I use my card abroad as there’s no fees. Reviewed on: 13th February 2026

Great Bank

Easy to deal with haven’t had any dealings with customer service which is good. Just wish the cash back was on more things. Reviewed on: 13th February 2026

Very easy to move money in between different account...

Very easy to move money in between different accounts and to send money to friends and family. Also good reward of earning cashback for spending money from the current account Reviewed on: 13th February 2026

Best banking app

I love the app and the bonuses paid on cashback. I’ve got a few linked accounts with savings too and it’s so easy to move money around Reviewed on: 13th February 2026

Quick and professional customer service

Any issue I have which is not that often I might add, is dealt with quickly and professionally by a live person who knows the I have immediately and reassured me that if will be rectified. Also the follow up communication is very good. Reviewed on: 13th February 2026

Easy app, good customer service and good service ove...

Easy app, good customer service and good service overall Reviewed on: 13th February 2026

Brilliant rates and excellent very quick customer se...

Brilliant rates and excellent very quick customer service. Lots of useful handy information I can’t fault Chase Bank. Love the additional top ups when I spend Reviewed on: 13th February 2026

Easy to deal with and reliable.

Easy to deal with and reliable. Don’t bombard me with emails and app is clear and simple to use Reviewed on: 13th February 2026

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