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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Great service

In my 80s and had a few questions when I was getting started Customer support was brilliant, along with what they offer Reviewed on: 16th March 2023

Excellent customer service

Had excellent experience moving money Reviewed on: 16th March 2023

So easy to control your spending

Any activity on your account happens immediately and you can view everything in the Ap straight away Reviewed on: 16th March 2023

Easy great bank

It qaa easy to open the account, I do benefit from using my account, great customer service. Reviewed on: 16th March 2023

Great

Easy to use and no fuss all at my fingertips Reviewed on: 16th March 2023

Easy to Use

Great customer service even if I have to ring. I also use Chase to save. Best bank by far. Reviewed on: 16th March 2023

I ve recommend to Chase to all of my friends!

I love the cash back reward and how easy the app is to use. Reviewed on: 16th March 2023

Excellent all round bank

Opening a chase bank account was the best financial choice I’ve made! Among other reasons the money I’ve had back from my usual spends has helped me save up but also the app is super easy to use (even my mum who’s been with the same bank for 50 years has now switched to chase and finds it user friendly!) The option to add on other accounts too is fab, the round up account is a great option for people who struggle to save like me! 100% recommend Chase! Reviewed on: 16th March 2023

Excellent customer service and user friendly app

I had first hand experience of the customer support services and they excelled! Their app is so easy to navigate, simple and very user friendly. I have no faults with Chase! Reviewed on: 16th March 2023

Best current account around!

1% Cashback on day to day spend, 0 fees on foreign transactions and ease of use to transfer/save funds. Reviewed on: 16th March 2023

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