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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48904 reviews)

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4.94

Based on 48,904 reviews, last reviewed 19th Mar 2026

445400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best of USA Superb on-line banking app without leaving home Reviewed on: 19th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48904)

John's review

Best bank I have ever dealt with. Easy to contact by phone and always a prompt reply by email. Reviewed on: 16th March 2023

Excellent current account

I opened a current account with Chase to be able to use card on holiday with no charges and I absolutely love it. I get 5% on round up amounts and 1% cash back on purchases. The app is brilliant. When I used my card abroad you can go into the app and it converts what I have spent straight away into Sterling. I have since opened a savings account with a great rate. Its so easy to move money between accounts. You can ask questions in the app and I have always received very prompt responses with clear instructions Reviewed on: 16th March 2023

Best Banking experience

I have nothing negative to say about Chase. Very straightforward account opening process, prompt customer service, best saving rates and even better when it comes to cashback for current account spent. Reviewed on: 16th March 2023

The best!

Great customer service when required, top class bank. Reviewed on: 16th March 2023

Easy, rewarding way to bank

A simple secure debit card, for an app based current account linked to savings. Good customer rewards for the first year with round up and rewards on qualifying spending. I have also experienced good customer service when I needed to replace my debit card. Feel very secure with number free card & international currency at bank rate too!! Reviewed on: 16th March 2023

No need to Chase

Easy to use & in the unlikely event that you need help they offer outstanding customer service from well trained & knowledgeable staff. Reviewed on: 16th March 2023

Quick easy to understand lots of services offered

So easy to set up navigate lots of additional advice services information to help manage your money and savings Reviewed on: 16th March 2023

Excellent service

Everything I need from an online bank. Reviewed on: 16th March 2023

Just fantastic

Easy, no fuss, reliable perfect banking. The only thing I’m sorry about is that I didn’t swap to chase sooner!! Reviewed on: 16th March 2023

A fantastic personal experience

On first hearing about Chase I immediately applied to open an account and then opened a saver account. The ease of using the app , is so fast and a breeze, I am caught! Cash back rewards and Round Up is a great fun innovation. Reviewed on: 16th March 2023

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