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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

simple to use

easy to open and use, online banking speedy, app easy to negotiate Reviewed on: 13th February 2026

Can’t beat Chase!

Chase are the best bank to be with, they are informative, supportive and communicate well without being over bearing. Reviewed on: 13th February 2026

Love the round up and the monthly savings

Love the round up and the monthly savings Reviewed on: 13th February 2026

Great service

Quick responses 24/7 & great turn around time for looking into issues Reviewed on: 13th February 2026

Banking made very easy, just what is needed.

Banking made very easy, just what is needed. Excellent app as well. Reviewed on: 13th February 2026

Best bank i have been with.

Everything is just as it should be. Secure, efficient banking with excellent customer service and real people on the phone if you need help. The app is excellent too. I really appreciate the fact I get a ping as soon as I make sny transaction. Reviewed on: 13th February 2026

customer service used to be good

When the bank first started the customer service used to be great. Unfortunately that has gone downhill since Reviewed on: 13th February 2026

They’ve stripped back most of their benefits.

They’ve stripped back most of their benefits. Customer service is really bad. Reviewed on: 13th February 2026

So easy to use and access, setting up was easy ,no p...

So easy to use and access, setting up was easy ,no problems accessing my account at home or abroad Reviewed on: 13th February 2026

Good customer service.

Good customer service. Great app, nice add-ons such as round ups and cash back. Reviewed on: 13th February 2026

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