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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Fuss- free banking with Chase

Very happy with Chase: Opened a current account with cash back rewards and associated savings account with very good interest rate. All done on the phone, app works well, no fuss- easy to transfer money between accounts Reviewed on: 13th February 2026

So easy to use.

So easy to use. The Round Up and Rewards feature is great Reviewed on: 13th February 2026

Swapped from a major uk bank after 30 years.

Swapped from a major uk bank after 30 years. Its been seamless. The app is great and very flexible. It shows me every i want and it has in fact encouraged me to save and invest. I don't miss a physical bank which are all closing anyway. Reviewed on: 13th February 2026

Good rate of interest and easy to use

Good rate of interest and easy to use Reviewed on: 13th February 2026

Very good banking experience and very prompt at sort...

Very good banking experience and very prompt at sorting problems out Reviewed on: 13th February 2026

An excellent current account, good perks with no cost

An excellent current account, good perks with no cost Reviewed on: 13th February 2026

I've never had any complaints so far with my current...

I've never had any complaints so far with my current account Reviewed on: 13th February 2026

I love the app.

Customer service has been very efficient and the app. is marvellous, so easy to use for current payments, historic data and moving money between accounts. Reviewed on: 13th February 2026

So simple to use app and excellent service

So simple to use app and excellent service Reviewed on: 13th February 2026

Responsive customer service with clear communication

Responsive customer service with clear communication Reviewed on: 13th February 2026

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