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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Brilliant bank

Overall excellent experience when ever I've had a problem i phone them and always speak to a real person who sorts the problem . Reviewed on: 13th February 2026

Bank Account

Very easy to set up, mobile app is easy to use with lots of quick options in there like saving accounts you can even start to invest if you wish to do so Reviewed on: 13th February 2026

Chase has and excellent customer service.

Chase has and excellent customer service. They have been very efficient every time I need it to sort out a problem. Reviewed on: 13th February 2026

Great bank.

Great bank. Has now become my favourite bank. Reviewed on: 13th February 2026

Best current account

Very easy to navigate and reliable bank. Reviewed on: 13th February 2026

Great saver account and easy app!

Very easy to save with this regular saver account - so happy with the service. Reviewed on: 13th February 2026

Been with chance for a number of years, and have had...

Been with chance for a number of years, and have had great service. Reviewed on: 13th February 2026

Great bank and the customer service has allways been...

Great bank and the customer service has allways been faultless Reviewed on: 13th February 2026

All round brilliant bank from customer care to the r...

All round brilliant bank from customer care to the rewards you can earn Reviewed on: 13th February 2026

Easy to use app. Good interest rates

Good savings interest, very easy to use online app. And move money between accounts. Reviewed on: 13th February 2026

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