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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Easy banking

The app is so easy to use and when I had a problem (due to my lack of technical know how) the staff were friendly and helpful and quickly got me sorted. Reviewed on: 16th March 2023

Realistic banking

The only UK bank to recognise an increase in the bank interest rate who’ve passed the benefit's onto their customers Reviewed on: 16th March 2023

Fantastic. Easy to use app and great products.

I am recommending to all my friends and family. The rest are just playing catch up. Reviewed on: 16th March 2023

Good value

Good incentives to keep The bank account. The rewards the round ups and the savings interest are very good Reviewed on: 16th March 2023

Easy to navigate

I was surprise how easy was to set up my account and start using my money and at the same time saving it. Reviewed on: 16th March 2023

Great bank great service

Any problems or questions they are right there. Really happy with all services Reviewed on: 16th March 2023

Excellent customer service

They're prompt in response and professional. Chase provides excellent customer service and attend to your concerns swiftly in professional manner Reviewed on: 16th March 2023

Great bank

Chase keep me up to date via emails and the app. Great savings rates. No problem with them at all. Great service. Reviewed on: 16th March 2023

Great perks

Great cashback and round ups. Easy to use interface on the app. Good customer service Reviewed on: 16th March 2023

Fantastic banking

This new account has been great to use and full of benefits. Great incentive to join! Reviewed on: 16th March 2023

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