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Chase Bank: Current account reviews

4.94
Based on 48,937 reviews, last reviewed 25th Mar 2026
448100% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
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Latest highest rating:

5

The Thrill is in the Chase Exceptionally easy to use and often with decent interest, I've been hesitant to go elsewhere. Accessible for when travelling and brilliant smoothness ... Read more Reviewed on: 25th March 2026
Christopher G's avatar
Christopher G

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48937)

CHASE BANK RECOMMENDATION

5
I have had an account with one of the major High Street banks for many years. I happened to be speaking about general finance with my son recently and he told me about the advantages of Chase Bank above all others. On investigation I found the information to be correct and immediately applied for an account. The process was extremely easy and I now enjoy extremely easy access on line, transfer of funds between savings and current accounts and interest and pay back rates. Reviewed on: 16th March 2023

Great bank, makes everything easier

5
Great bank, easy set up, easy to use and great features such as the 1% cashback. Great having all the card details in the app so no need to use physical card every time you want to make a payment online etc. Reviewed on: 16th March 2023

Best bank in the UK

5
Chase has been one of the best banks I’ve been with. Move money easily between accounts very quickly and incredible saving rates too. Customer service help Fix issues very quick (if you have any) Reviewed on: 16th March 2023

Great current account

5
This account gives interest and round up. Every few months I've a wee pot accumulated! Reviewed on: 16th March 2023

Outstanding Bank

5
Great features, great communication, great interest rates, very easy to use, very secure. Reviewed on: 16th March 2023

Chase Bank - Great all round account

5
Love the Chase Bank. App easy to use. customer Service excellent. Good interest rates that rise when Bank of England based rates increase. Great reward scheme. easy to use abroad! Reviewed on: 16th March 2023

Quick and easy to use

5
Great saving and an easy to use app.. Reviewed on: 16th March 2023

Ace acct

5
Decent current account with convenient and good value for money features. Reviewed on: 16th March 2023

New Current Account UK Role Model

5
We set up chase accounts about 1 year ago in 2022. We were looking at the increasing COMMERCIAL rates on offer TO banks and noticed that all the OLD GUARD in RETAIL banking were continuing to offer derisory (0.01%) rates to (in our case long standing, loyal) customers. The "loyalty penalty" reared it head again and we opened accounts. We were expecting "standard" APP based banking but got a lot more. In addition to a respectable interest rate (which has been increased in line with Central Bank increases) we found a bank that offered instant movement of cash between saving and retail, cash back, top-up, and more, with an intuitive and responsive app. And on the rare occasion we have had to seem (app based only) help that was also swift to be answered, and polite and informative as well. A great choice for us, and as long as they maintain competitiveness (not necessarily the BEST rates) then they'll have us as customers Reviewed on: 16th March 2023

Easy UX and features

5
Great way to get rewards and keep finances in check Reviewed on: 16th March 2023

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