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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48939 reviews)

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4.94

Based on 48,939 reviews, last reviewed 25th Mar 2026

448200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Get rewards on spending for petrol and supermarket s... Get rewards on spending for petrol and supermarket shopping. Usually equates to approximately £8 a month. Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48939)

Excellent App

The chase bank app is user friendly and modern no hassle Reviewed on: 16th March 2023

Excellent service all round. Customer service very good

Always had excellent experience, great for travelling abroad Reviewed on: 16th March 2023

Good bank and rewards

Really like chase's current account as they have great features like the 1% cashback and 5% on roundups. Their savings account also offers a pretty good rate. Though its improved recently i'm not sure their budgeting and spending monitoring features are as good as other apps (e.g. monzo). I do like the fact you can own multiple current/ savings accounts very quickly though and if i did invest with nutmeg its useful you could see it there too (though i use another provider). Reviewed on: 16th March 2023

Good customer service

Good customer service good saving rates Reviewed on: 16th March 2023

Easy, fast and secure

I changed current and savings account to Chase last year and they are great. Really simple app to use, with great benefits - have already recommended to friends. Reviewed on: 16th March 2023

What's not to like

Just a great bank, easy to use and love the 1% cashback. Hope they extend this. Reviewed on: 16th March 2023

great app

best bank app has never let me down used in uk europe and far easr Reviewed on: 16th March 2023

Smooth bonline banking

One of the smoothest bank I've ever death with. Very simple and efficient. The app is good, but needs to add dark mode for those who prefer it. Overall, I'm very satisfied with Chase UK. Reviewed on: 16th March 2023

Faultless

I can't say enough about Chase. Everything about them has been a positive experience for me. I especially like the free usage and best rates abroad for my bank card. Reviewed on: 16th March 2023

Smooth Operator

Chase provide comprehensive banking services and their app is so easy to use. I have decided to close my other bank account and move all my activity to . Reviewed on: 16th March 2023

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