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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Quick and easy to use

Great saving and an easy to use app.. Reviewed on: 16th March 2023

Ace acct

Decent current account with convenient and good value for money features. Reviewed on: 16th March 2023

New Current Account UK Role Model

We set up chase accounts about 1 year ago in 2022. We were looking at the increasing COMMERCIAL rates on offer TO banks and noticed that all the OLD GUARD in RETAIL banking were continuing to offer derisory (0.01%) rates to (in our case long standing, loyal) customers. The "loyalty penalty" reared it head again and we opened accounts. We were expecting "standard" APP based banking but got a lot more. In addition to a respectable interest rate (which has been increased in line with Central Bank increases) we found a bank that offered instant movement of cash between saving and retail, cash back, top-up, and more, with an intuitive and responsive app. And on the rare occasion we have had to seem (app based only) help that was also swift to be answered, and polite and informative as well. A great choice for us, and as long as they maintain competitiveness (not necessarily the BEST rates) then they'll have us as customers Reviewed on: 16th March 2023

Easy UX and features

Great way to get rewards and keep finances in check Reviewed on: 16th March 2023

Great service / savings

You get interest both by spending and saving monies, with a great overall service Reviewed on: 16th March 2023

Easy banking

Can’t complain at all, services growing, recommended by Martin Lewis, what more would you want? Reviewed on: 16th March 2023

Efficient and approachable

Easy to set up the app, clear instructions and customer service is excellent Reviewed on: 16th March 2023

Brilliant service

Very easy to use App and brilliant service. No complaints. Reviewed on: 16th March 2023

Spend to earn

I was recommended this card by a family member as they have it too. What attracted me to it was the fact that with each purchase you get 1% back . This is due to end soon so probably won’t use it as much. I like the fact that there’s no visible details on the card so can’t be copied . Reviewed on: 16th March 2023

Such an easy bank to use ..

Love how your notified straight away when you either pay in/pay out ... easy to get in touch with someone if need be ..brilliant service Reviewed on: 16th March 2023

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