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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great bank, makes everything easier

Great bank, easy set up, easy to use and great features such as the 1% cashback. Great having all the card details in the app so no need to use physical card every time you want to make a payment online etc. Reviewed on: 16th March 2023

Best bank in the UK

Chase has been one of the best banks I’ve been with. Move money easily between accounts very quickly and incredible saving rates too. Customer service help Fix issues very quick (if you have any) Reviewed on: 16th March 2023

Great current account

This account gives interest and round up. Every few months I've a wee pot accumulated! Reviewed on: 16th March 2023

Outstanding Bank

Great features, great communication, great interest rates, very easy to use, very secure. Reviewed on: 16th March 2023

Chase Bank - Great all round account

Love the Chase Bank. App easy to use. customer Service excellent. Good interest rates that rise when Bank of England based rates increase. Great reward scheme. easy to use abroad! Reviewed on: 16th March 2023

Quick and easy to use

Great saving and an easy to use app.. Reviewed on: 16th March 2023

Ace acct

Decent current account with convenient and good value for money features. Reviewed on: 16th March 2023

New Current Account UK Role Model

We set up chase accounts about 1 year ago in 2022. We were looking at the increasing COMMERCIAL rates on offer TO banks and noticed that all the OLD GUARD in RETAIL banking were continuing to offer derisory (0.01%) rates to (in our case long standing, loyal) customers. The "loyalty penalty" reared it head again and we opened accounts. We were expecting "standard" APP based banking but got a lot more. In addition to a respectable interest rate (which has been increased in line with Central Bank increases) we found a bank that offered instant movement of cash between saving and retail, cash back, top-up, and more, with an intuitive and responsive app. And on the rare occasion we have had to seem (app based only) help that was also swift to be answered, and polite and informative as well. A great choice for us, and as long as they maintain competitiveness (not necessarily the BEST rates) then they'll have us as customers Reviewed on: 16th March 2023

Easy UX and features

Great way to get rewards and keep finances in check Reviewed on: 16th March 2023

Great service / savings

You get interest both by spending and saving monies, with a great overall service Reviewed on: 16th March 2023

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