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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great money back feature

I got the chase current account to use abroad, when I realised I was getting 1% cashback on groceries and travelling I decided to keep using it, I also signed up for save the change, I love watching my little extras mount up. It's also very easy to transfer money in and out Reviewed on: 13th February 2026

Best bank I've been with.

I have been with a few banks in my life but Chase has beat them by far. The app itself is easy to use, I've never had an issue with it. The bank itself are easy to get a hold of, for example I bought from a dodgy website only knowing after the fact. I went onto Chase and they sorted the issue the very same day leaving me with peace of mind. The only drawback I can think of is the fact I can't deposit money into the bank but other than thay, for all things online, this is the bank for that. I've already recommended it to friends and family, some who have taken me up on my recommendation and they agree, it's a good bank. (The only ones who haven't is people who need to deposit money into their banks, of course). Reviewed on: 13th February 2026

5 stars for Chase Bank

I’ve banked with several major banks but Chase has consistently been the best experience, particularly with its smooth interface and ease of access to customer support. The ability to use the card associated with my current account abroad, without a fee, has been an absolute game changer Reviewed on: 13th February 2026

Always at my fingertips

Always at my fingertips. Loads of useful articles to help me budget and think about my spending habits and what to change Reviewed on: 13th February 2026

Never had one issue with communication chase are so...

Never had one issue with communication chase are so on point i cant put it into words... Reviewed on: 13th February 2026

Excellent fraud protection.

Excellent fraud protection. Comprehensive app. Easy to use with great rewards Reviewed on: 13th February 2026

Smooth banking

Great user friendly and very flexible app. Lots of useful features! Reviewed on: 13th February 2026

Cares for their customers

Ease of use, fantastic customer service and you honestly feel that they have your best interests at heart. Nothing is too much trouble. Reviewed on: 13th February 2026

App is clear and concise.

App is clear and concise. Ease of access when online and information provided when accessing services for purchase or withdrawals. Prefer all my card information being held with the App and not on the card for added security. Reviewed on: 13th February 2026

Excellent account with very good customer service

Excellent account with very good customer service Reviewed on: 13th February 2026

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