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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48982 reviews)

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4.94

Based on 48,982 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48982)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

We have been with Chase for over 2 years now and the...

We have been with Chase for over 2 years now and the account management is simple - the ability to speak to somebody is exceptional. I would recommend them to anybody and my only issue with Chase is that they do not offer a UK business account!! If they did I would use them for my business Reviewed on: 13th February 2026

Responsive helpful staff.

Responsive helpful staff. Very easy to move money around. Notification when money goes in and out of account. Reviewed on: 13th February 2026

10/10 customer service

Customer service is absolutely second to none, brilliant service and I’m glad I switched to Chase Reviewed on: 13th February 2026

From High Street to High Quality

Moved over from a more ‘traditional’ high street bank and have had nothing but a good experience since. Started with just a current account and Chase were quick to advise on how their services could be tailored to suit my personal use and for savings etc in the future Reviewed on: 13th February 2026

Chase customer service staff are the best

Chase customer service staff are very helpful when I have phoned Reviewed on: 13th February 2026

Meets all my requirements.

Meets all my requirements. Easy to navigate Reviewed on: 13th February 2026

Easy and simple and honest.

Easy and simple and honest. I like that from a bank. These guys make it easy and v clear. Reviewed on: 13th February 2026

An impressive service.

The entire operation runs smoothly and efficiently and if there is a problem, the staff on the phone lines are very helpful. Reviewed on: 13th February 2026

Simple and efficient

Easy to use app and no fees for use abroad Reviewed on: 13th February 2026

Brilliant banking with Chase

Chase have been a brilliant bank to be with from the very start. From regular updates to how easy the app is to use i couldn't recommend them enough Reviewed on: 13th February 2026

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