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Chase Bank: Current account reviews

4.94
Based on 48,985 reviews, last reviewed 19th Apr 2026
451900% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026
James's avatar
James

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

5
Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Any time u phone them they help u right away...

5
Any time u phone them they help u right away Reviewed on: 13th February 2026

Excellent company and very helpful

5
Every time ive had to call chase cause of a problem they have been very efficient and knowledgeable and helped first time. I think that chase has the number customer services. Im very impressed of how they work and the knowledge that they gave. Reviewed on: 13th February 2026

Great service!

5
Great service! Very reliable and intuitive app. Would highly recommend! Reviewed on: 13th February 2026

We have been with Chase for over 2 years now and the...

5
We have been with Chase for over 2 years now and the account management is simple - the ability to speak to somebody is exceptional. I would recommend them to anybody and my only issue with Chase is that they do not offer a UK business account!! If they did I would use them for my business Reviewed on: 13th February 2026

Responsive helpful staff.

5
Responsive helpful staff. Very easy to move money around. Notification when money goes in and out of account. Reviewed on: 13th February 2026

10/10 customer service

5
Customer service is absolutely second to none, brilliant service and I’m glad I switched to Chase Reviewed on: 13th February 2026

From High Street to High Quality

5
Moved over from a more ‘traditional’ high street bank and have had nothing but a good experience since. Started with just a current account and Chase were quick to advise on how their services could be tailored to suit my personal use and for savings etc in the future Reviewed on: 13th February 2026

Chase customer service staff are the best

5
Chase customer service staff are very helpful when I have phoned Reviewed on: 13th February 2026

Meets all my requirements.

5
Meets all my requirements. Easy to navigate Reviewed on: 13th February 2026

Easy and simple and honest.

5
Easy and simple and honest. I like that from a bank. These guys make it easy and v clear. Reviewed on: 13th February 2026

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