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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Such an easy bank to access funds in

Love this bank since opening. App so easy to use. Love the 1% interest rate on the current account and 5 % roundup option. Also have a good rate on the savings account Reviewed on: 16th March 2023

All round excellence

Great App, easy to use and many options Reviewed on: 16th March 2023

Recommend to everyone!

I love my Chase account. Current abd savings. Such a breath of fresh air after decades of outrageous Bank charges and red-tape from high Street banks. Have recommended to many! Reviewed on: 16th March 2023

Simple and Clean App

Like the application and features compared with my previous bank. Reviewed on: 16th March 2023

Current account

Great bank. Current account is very easy to use and navigate. Reviewed on: 16th March 2023

Fabulous

Loving the chase App/bank account, easy to use and offer good rewards. Quick to put their interest rates up on savings accounts unlike other leading high street banks. Reviewed on: 16th March 2023

Great customer service and good features

The app experience is stable and covers the basics well. I like how Chase keeps you up to date with new features and regular tips on money management. It doesn't take long to get through to customer services either unlike some other banks. There's still some way to go though, for example, you can't deposit cash or cheques into the bank, so you do need another bank for that. But nevertheless, still a fantastic newcomer to banking! Reviewed on: 16th March 2023

It does exactly what it says it will

Never before have I used a bank account and realised it worked straight away and subsequently all the time since. Zero problems with looking at my account, moving money and paying bills. Did I mention you also get money back just for using it. Reviewed on: 16th March 2023

does what it says on the tin!

Easy to use, clear and consistent Reviewed on: 16th March 2023

Of all the bank accounts I have, this is my favorite.

One day all bank accounts will be like this, simple to open and operate with a good level of service and fair interest rate. Reviewed on: 16th March 2023

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