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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Simple banking

Easy online opening process. Excellent cash back offer and great savings rates. Reviewed on: 16th March 2023

The easiest bank account I've ever opened and used

I got an invite from a friend to open a Chase account and it was that easy to do, I was waiting for the next stage which didn't happen - it was done in minutes and the card arrived in days. Seamless in operation, so easy to use and great benefits (cashback, roundup and easy to use savings accounts) Reviewed on: 16th March 2023

Best for new client

I love that it is easy to organise my money with Chase. It is really friendly for new clients as they offer 1% cash back. In addition to that, the saving rate is high as well as the round up feature I love. The round up feature helps me easily save up money that I don't even notice there could be so much to save in a daily basis. It is perfect for people at any age, the app is easy to use and the system makes me easy to save money Reviewed on: 16th March 2023

Customer service

Webcam means we chat, you get a representative within minutes. They've been able to help me the whole time, they don't cut the conversation if it takes time to respond and they've been able to answer my quotations every time. Reviewed on: 16th March 2023

Amazing Bank

Chase is amazing and they have very good, reliable and fast customer service around the clock to help with any matter that you may need resolving Reviewed on: 16th March 2023

Straightforward Secure Banking

So simple to set up and use. Easy to use app. Easy to transfer money, pay bills, buy goods in shops with good rewards! Reviewed on: 16th March 2023

Excell

Joined around 11 months ago, very happy with both current & savings accounts Reviewed on: 16th March 2023

Chase very good

A straightforward bank That’s easy to use with 1% cash back on everything you spend in the first year excellent Reviewed on: 16th March 2023

excellent online bank

Easy to use App, my savings and current account are all in one place and I have set up smaller savings within the App for individuals in my family, holidays, etc. As soon as new rates are announced in the media we are notified and our rates are comparable with the best. Reviewed on: 16th March 2023

Excellent service

Very accessible account with excellent service Reviewed on: 16th March 2023

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