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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Absolutely without criticism on all fronts

Banking with Chase has been a completely streamlined pleasure from Day 1. First of all there's the fact that my current account came with the bonus of 1% cashback on pretty much everything I buy, and no fees for the privilege. I have just learned that this benefit will be extended beyond the end of my first year, too (with some slight qualification but nothing to dampen my delight at the continuing bonus). Second, the account comes linked to an instant access savings account with an interest rate that has consistently compared advantageously with other comparable accounts. It is fabulously easy to move money between the current and savings account, meaning that one is able to take full advantage of the saver alongside the current account. Payments in or out of the account are notified by phone almost instantaneously so you always know what is going on even without opening the app. This means also that there is no chance of someone using my lost or stolen debit card for a contactless payment without me being instantly made aware of the fact. And then, the app itself is excellent! It is the best designed, most user-friendly banking app imaginable - just completely painless to use whatever you need to find or do on it, whatever info you need is right at your fingertips. I also really like the 'anonymous' nature of the debit card I carry, given the simplicity of accessing its details on my app. Small details (like the 'copy' function beside each of the card details) make it twice as easy as usual to fill out an online payment form with the relevant data - it's an example of the extent to which everything has been well thought out - a perfect marriage of function and design. Last but not least, the same account and card carry no fees (and I understand offers one of the better exchange rates) for overseas spending, which is great. I used to have to use a separate (specifically selected for that perk) credit card for all my overseas spending - but my Chase account obviates the need for that past inconvenience. In summary, I never thought it possible to 'love' a bank account, but I really do love my Chase account. I would - and do! - recommend it to anyone that has a smartphone.. Reviewed on: 16th March 2023

Fantastic products and great app

Great products with excellent incentives around cashback and interest. The app is easy use and understand and you can open accounts in minutes. Reviewed on: 16th March 2023

JVH1941

Interest rates very good. Very good and easy to use when visiting other countries. Reviewed on: 16th March 2023

Excellent Experience

Really happy with my Chase Bank Account. The App is so easy to use and the Account allows you to make your Account what you want it to be. Reviewed on: 16th March 2023

Great rates and service

Very easy to use.competitive rates Reviewed on: 16th March 2023

EASY APP. LINKS TO SAVINGS

I moved from hsbc to chase 10 months ago. What an improvement. The app is easy to use and i get 1% on purchases. 5% on round up. And 3% on my saver account linked to current account. My wife has now moved from nat west to chase and i am about to move my fathers accounts too. It feels like chase really want me as a customer! Reviewed on: 16th March 2023

Amazing

Amazing customer service and product Reviewed on: 16th March 2023

Easy to speak to and contact

East to use understand with the added bonus of earning a decent rate of interest Reviewed on: 16th March 2023

Full confidence, no problems!

I like the money back on spending also App is easy to navigate. Security seems to be important ! Reviewed on: 16th March 2023

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