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Chase Bank: Current account reviews

4.94
Based on 48,946 reviews, last reviewed 30th Mar 2026
448800% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
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97%
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3%
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0%
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Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026
Emily's avatar
Emily

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48946)

Faultless service

5
I joined chase last year and the set up was seamless. We have used our cards abroad, we get savings every month from the 1% cash back which sometimes buys us that extra naughty take away we fancy when we really shouldn't. No glitches on the app and communication is top notch. Have recommended to my friends and family too! Reviewed on: 16th March 2023

Excellent

5
Great app, excellent accounts. Just need international transfers Reviewed on: 16th March 2023

That's the way to do it

5
Well, I would never had believed that I would be impressed by a bank but I so am now. If there was ever a great way to treat your customers Chase Bank have got it spot on. An easy to use logical app that always evolves to be even better, great interest rates on both current and savings. I have shouted the news to all my family and friends and they have all now set up accounts. Way to go Chase Bank. If you need me to wax lyrical on radio and TV ads just let me know. Reviewed on: 16th March 2023

Great Bank

5
I love the fact that there are no details on the card , and feel very confident my details are safe The couple of little hiccups I had (driver error!)I was helped out by Chase very quickly Reviewed on: 16th March 2023

First rate banking.

5
Easy to use both at home and abroad and very favourable rates of interest with no charges for foreign transactions. Reviewed on: 16th March 2023

Excellent

5
Excellent bank never have any issues. Chase cannot be faulted in any way Reviewed on: 16th March 2023

Easy to use

5
Money back on spending is brilliant! Reviewed on: 16th March 2023

Excellent banking services

5
Online banking website is neat and easy to use Reviewed on: 16th March 2023

Modern banking for a modern world

5
Really like the innovative approach Chase provide with cash back on savings and ability to save with round up. Very happy with savings rate and communication is excellent. Would certainly recommend for anyone wanting a more simpler app based approach to banking. Reviewed on: 16th March 2023

Great bank

5
App always works un like my other bank app always on the blink interested on spend and my savings and I use the round up Reviewed on: 16th March 2023

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