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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Great service

As an early adopter of uk Chase products I have found the Chase mobile banking app to be excellent. It is easy to use and track my current and savings accounts. I also found that calling the help Center to be much quicker and helpful than other banks that I use. Reviewed on: 16th March 2023

Best Bank

I love this bank. It's App is easy to use and I get paid for using my debit card. I have 3 accounts with different banks and Chase is by far the best. Reviewed on: 16th March 2023

Great Service

The Chase Team have also been so helpful and it’s been such a positive experience being a customer I was unfortunately scammed on a transaction and will this was a very unpleasant incident Chase made every effort to be supportive and truly thoughtful Reviewed on: 16th March 2023

Best bank, puts customers first

I was looking for a bank that offered more to its customers. Chase was the answer, easy to set up, good rates of interest and keeps you informed all the way. Reviewed on: 16th March 2023

reasonable interest

reasonable interest with lots of events. enjoying looking on the app and planning money management Reviewed on: 16th March 2023

So easy to use.

Easy to set up. Transfers between accounts is seamless and quick. Great comms and interest rates Reviewed on: 16th March 2023

What a game changer!

The Chase app and associated accounts and functions are so easy to use and navigate. All 4 of us in our family now use Chase for a range of functions. Great info on the app and when I have need to speak with a human the response has been prompt and helpful. The products and in particular the app provided by Chase are just so much better than any other of the banks I’ve used. Keep up the great work! Reviewed on: 16th March 2023

Best ever

Best ever online banking I have been using it for over a year now just a lil bit needs to be added by them teaming up with post office for cash deposit will be a icing on the cake Reviewed on: 16th March 2023

It's great

Chase bank is the best for monthly interest Reviewed on: 16th March 2023

Easy banking with perks

User friendly banking app, round ups and rewards/cashback PLUS linked savings with competitive interest rates makes choosing Chase Bank a no brainer… and the card looks cool too Reviewed on: 16th March 2023

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