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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,946 reviews, last reviewed 30th Mar 2026
448800% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
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97%
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Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026
Emily's avatar
Emily

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48946)

It just works

5
In short, the simplest bank account I have ever used. Reviewed on: 16th March 2023
Ivan Cooper's avatar
Ivan Cooper

Cash back and 5% on round up

5
Great account was offering 1% cash back and 5% on round up and around 2.5% on savings before interest rates went up!!! Easy app to use highly recommend! Got my kids, parents and partner all to sign up Reviewed on: 16th March 2023
Richard Woodard's avatar
Richard Woodard

Easy to use

5
Easy to use app. Great rate on round up. Great cash back. Great exchange rate using abroad with no transaction fees. Love it. Reviewed on: 16th March 2023
Isabel Lappin 's avatar
Isabel Lappin

Fantastic bank

5
The app is great , my card I feel safe to carry due to no number etc on it . The easy in paying transferring is great - I just love the savings and the ability to move money easily Reviewed on: 16th March 2023
Ian Ewers-Larose's avatar
Ian Ewers-Larose

Great Service

5
Good service and response times with excellent app features Reviewed on: 16th March 2023
B Mitchell's avatar
B Mitchell

Easily the best

5
Easy being the operative word. Great customer service is a bonus Reviewed on: 16th March 2023
Mei's avatar
Mei

Excellent

5
Super easy to apply and set up Great app No complaints at all Reviewed on: 16th March 2023
Emma's avatar
Emma

Excellent and refreshing

5
Chase Bank has hit the UK with a very user friendly and clear messaging. With update benefits with the 1% cash back and Roundup of 5%. All fantastic and very refreshing. Well done. Reviewed on: 16th March 2023
Keith 's avatar
Keith

So pleased I changed to Chase. Best bank by far!

5
I am so happy I changed to Chase I have saved so much money and now transferee all my savings over as the rates are great and the app is so easy to use. You make money on every transaction and it really seemed to good to be true at first but I’ve been with chase 11 months now and I’m over the moon Reviewed on: 16th March 2023
Kelly Spillane's avatar
Kelly Spillane

Modern banking

5
Traditional high street banks could learn a thing or two from your selves with their apps. Future is at chase. Reviewed on: 16th March 2023
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