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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Very efficient. User friendly app. Generous bank

I was recommended to start the account by my daughter just over a year ago. Very satisfied Reviewed on: 16th March 2023

Easy and Competitive

Easy to set up and innovative - cash back on purchases and competitive interest. Reviewed on: 16th March 2023

Rewarding banking.

Both the current account and savings have been refreshing to use. When they first entered the market, they weren’t scared to give customers a high savings interest and have continued to follow the Bank of England. The current account has been used extensively abroad as the 0 fees is such a bonus when combined with their round up pot. Finally, I was nervous about their services being online only. However, their UK based call centres have been very pleasant to contact when needed. Reviewed on: 16th March 2023

Easy to use

I tried the Chase app as an experiment and it more than lived up to the hype Reviewed on: 16th March 2023

Fabulous bank

Finally a bank that is transparent, offers its customers cash back on every eligible debit card purchase. I've earned £277 the last year just by shopping. Its a brilliant bank hands-down Reviewed on: 16th March 2023

Easily accessible to everyone

Once it was set up, it is so easy to use - either the physical or virtual card, and you are rewarded for spending as well. Reviewed on: 16th March 2023

Great bank & App

Great banking app and rewards. 1% cashback, competitive interest savings rate and free withdrawals abroad. Rewarding loyalty! Reviewed on: 16th March 2023

Loving Chase!

Great UX, relevant products and brilliant communications Reviewed on: 16th March 2023

Really impressed

Very simple and great to use everyday and abroad without incurring any costs. Reviewed on: 16th March 2023

Excellent

Quick service on the phone and the chat online would recommend to everyone Thank you Adrian Straatman The Hurst Arms in Eastbourne Reviewed on: 16th March 2023

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