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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Best banking technology

The Chase App is the easiest to use of all the banks I have experience of. The ability to easily move money to and from the savings account is also very useful. Reviewed on: 16th March 2023

The best bank

Don’t have anything bad to say about Chase. The app is so easy to use, you get amazing benefits across all accounts they offer. My whole family have changed to chase and they are all so happy they moved across. Would recommend anyone to use chase!! Reviewed on: 16th March 2023

Great Chase bank

Best secure Bank account ever had Reviewed on: 16th March 2023

Great

Great bank, great service and easy to use . Also I like at how quickly they have responded to raising interest rates on my savings account when the BoE raised the base rate. Reviewed on: 16th March 2023

Love it

I love chase - I’ve never had problems Reviewed on: 16th March 2023

Simple banking

Easy online opening process. Excellent cash back offer and great savings rates. Reviewed on: 16th March 2023

The easiest bank account I've ever opened and used

I got an invite from a friend to open a Chase account and it was that easy to do, I was waiting for the next stage which didn't happen - it was done in minutes and the card arrived in days. Seamless in operation, so easy to use and great benefits (cashback, roundup and easy to use savings accounts) Reviewed on: 16th March 2023

Best for new client

I love that it is easy to organise my money with Chase. It is really friendly for new clients as they offer 1% cash back. In addition to that, the saving rate is high as well as the round up feature I love. The round up feature helps me easily save up money that I don't even notice there could be so much to save in a daily basis. It is perfect for people at any age, the app is easy to use and the system makes me easy to save money Reviewed on: 16th March 2023

Customer service

Webcam means we chat, you get a representative within minutes. They've been able to help me the whole time, they don't cut the conversation if it takes time to respond and they've been able to answer my quotations every time. Reviewed on: 16th March 2023

Amazing Bank

Chase is amazing and they have very good, reliable and fast customer service around the clock to help with any matter that you may need resolving Reviewed on: 16th March 2023

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