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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Excellent Service.

Excellent Service - always easy to use Reviewed on: 16th March 2023

Exceptional customer service

I have been with chase for 2 years and have 2 accounts. I cannot fault chase bank. Whether it be competitive rates.rapid response to any questions or friendly customer service I would thoroughly recommend chase. Kind regards Andrew Reviewed on: 16th March 2023

Best Bank around

Ever since I got this app on a recommendation I have been obsessed, they do amazing offers and provide great interest rates. I am receiving cashback for my first year and from there the benefits just keep getting better. Also the app!! It is so easy to use and even the colours are great sometimes I just go on the app to check out my savings because the organisational layout is pleasing. I could not recommend this app more. Reviewed on: 16th March 2023

Excellent products

They give very good rates on their products. Easy to use when abroad Reviewed on: 16th March 2023

Quick easy to use

Easy to use on-line banking. Great rewards and interest on savings. Would thoroughly recommend Reviewed on: 16th March 2023

Easy

Very easy yo use. Great and prompt service when help and support was requested Reviewed on: 16th March 2023

Excellent bank

I have been a chase customer for nearly a year. They have good offers and rewards when using their products Their app is brilliant, easy to use, easy to track spending and moving money to my savings account Reviewed on: 16th March 2023

Good interest for 12 months but not great functionality

No current account switch guarantee or capability to pay in a cheque at time of writing. Good incentives to join with the interest rate and cash back, but the app is limited by its functionality and Chase in an digital bank so you’ll need an additional uk bank account elsewhere for it to work properly for you. Reviewed on: 16th March 2023

Easy to use

This account is so very easy to use and they provide you with information all the time. The best part is when you pay for goods abroad you don't get a fee, like with other banks. Reviewed on: 16th March 2023

Great

Excellent service and products. Had no trouble setting up the amount. Great saving options Reviewed on: 16th March 2023

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