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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

No hassle banking!!

Have had a current account with Chase for 3 years, haven't had any issues whatsoever. Whenever I need anything looked into it has been resolved quickly Reviewed on: 13th February 2026

Very easy to use banking app

Very easy to use banking app and competitive interest on savings. Reviewed on: 13th February 2026

Easy to use account with great interest offered.

Easy to use account with great interest offered. Reviewed on: 13th February 2026

Great Bank

Good online banking app, very easy to navigate through, excellent interest rate for new customers and the added value of cash back. Reviewed on: 13th February 2026

Any time u phone them they help u right away...

Any time u phone them they help u right away Reviewed on: 13th February 2026

Excellent company and very helpful

Every time ive had to call chase cause of a problem they have been very efficient and knowledgeable and helped first time. I think that chase has the number customer services. Im very impressed of how they work and the knowledge that they gave. Reviewed on: 13th February 2026

Great service!

Great service! Very reliable and intuitive app. Would highly recommend! Reviewed on: 13th February 2026

We have been with Chase for over 2 years now and the...

We have been with Chase for over 2 years now and the account management is simple - the ability to speak to somebody is exceptional. I would recommend them to anybody and my only issue with Chase is that they do not offer a UK business account!! If they did I would use them for my business Reviewed on: 13th February 2026

Responsive helpful staff.

Responsive helpful staff. Very easy to move money around. Notification when money goes in and out of account. Reviewed on: 13th February 2026

10/10 customer service

Customer service is absolutely second to none, brilliant service and I’m glad I switched to Chase Reviewed on: 13th February 2026

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